PSC Info Group and HealthCom Partners Agree to Co-Market Patient Billing Solutions
June 23, 2002
"HealthCom Partners is clearly the industry leader in customized patient billing communications," said Joe Greco, Chief Executive Officer of PSC Info Group. "Their solutions save healthcare providers money, and lead to increases in patient satisfaction because they are so easy for patients to use and understand. We are excited to add these products to our portfolio, because we know our clients will receive tremendous value from them."
"PSC Info Group is very well respected in the industry," said John Talaga, Principal at HealthCom Partners. "Their approach to the market is consistent with ours. We both seek to deliver customized and patient-friendly solutions to hospitals and physician groups. They have a track record of more than 20 years of delivering imaging and mailing solutions. Therefore, we believe PSC Info Group will be a tremendous partner for us."
Oaks, PA-based PSC Info Group will market two of Healthcom Partners' patient billing products to its client base, according to Talaga. Those products are Individualized Patient Communications (IPC), the firm's patientfriendly paper billing product; and PatientCompass, the firm's revolutionary online patient billing solution.
"IPC is based on the premise that patients have distinctly different needs and interests," said Talaga. "It is a
customized solution that transforms ordinary patient billing data into patient-friendly, data-driven documents that are highly targeted for each patient and rich in financial and wellness information."
PatientCompass provides patients with online access to their account information with the ability to completely replace the paper statement. It brings daily updates to patient account information (financial information only) and patient billing related resources to patients through the healthcare provider's existing web site 24 hours a day, 7 days a week. It allows patients to access up to date financial account information, receive email notifications when account status has changed, access a wide variety of healthcare billing information, pay their bill online and communicate with the hospital business office via email.
More than 100 healthcare providers across the country use HealthCom's IPC solution, introduced in 1995. Over twenty are using PatientCompass, which was launched in September 2001, Talaga said.
Greco said he is especially excited about the prospect of offering PatientCompass to PSC Info Group clients. "The number of healthcare organizations offering online billing should increase dramatically as more people become comfortable with online bill presentment and payment, and as more people rely on the Internet to receive healthcare information," he said, "HealthCom's IPC and PatientCompass solutions will complement PSC Info Group's other healthcare products and solutions."