Diagnose and repair faulty patient information.

  • Increase collections.
  • Reduce administrative costs.
  • Improve cash flow while correcting errors.

 

 

 

 

Healthcare Identity Express Logo
Electronic Directory Assistance (EDA)
Bankruptcy and Deceased Processing
Phone Append

Increase collections, reduce administrative costs, and improve cash flow while correcting errors with IDENTITYExpress. PSC Info Group’s advanced patient identity solutions allow you to maximize revenue through bad debt prevention and recovery. You can search national and state databases to find crucial data necessary to collect patient payments. We provide a web-based, real-time tool or batch process customized to your specific needs.

Correct critical demographic information including:

  • Social Security Numbers
  • Billing Addresses
  • Phone Numbers
  • DOB
  • Last and First Names
  • Spouse Information and more

Simultaneously identify and resolve insurance eligibility errors including:

  • Plan Name
  • Coverage Type
  • Group Name and Number
  • Co-payments
  • Co-insurance
  • Deductibles
  • Primary Care Provider and more

PSC’s expertise in the field of debt collection gives it the edge in developing and delivering the resources that can dramatically enhance your efforts. In addition to the services above, PSC also offers the following skip tracing solutions:

Electronic Directory Assistance (EDA)
Update, confirm, or alert to a mismatch for the phone, and with the Reverse Phone Lookup, the address. All information is provided electronically.

Bankruptcy and Deceased Processing
The Deceased Search uses the Social Security Administration (SSA) Death Master file and other proprietary databases for SSN/Name matching.  SSN is not required for a deceased match. Bankruptcy matching uses a proprietary database with several different match types available. The matching can be done on a combination of first name, last name, address, or SSN.

Phone Append
The Phone Append service checks the name, address, and if available, phone number for an account against multiple databases available from information collection sources. This information can provide confirmation of a provided phone number, a correction to a provided phone number, or if no phone number was provided, the phone number listed as the match to the database. These updates are provided in an electronic file, which can be provided daily, weekly, or immediately, if requested.

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